Mass affluent populations in China are growing in size and seeking to maximize their shopping experiences. In this blog, we will discuss the channels that mass affluents prefer to use when shopping in China, and how retailers can tailor their strategies to appeal to this important demographic.Currently, the most popular shopping channel for mass affluents in China is in-store retail. According to a recent study, nearly 90% of respondents prefer to shop in-store, due to the ability to see and touch products before purchasing. However, this preference is not absolute, and mass affluents are becoming increasingly comfortable with online shopping as well.In fact, over 50% of respondents in the same study reported using online channels for their shopping needs. Mass affluents appreciate the convenience of online shopping, and appreciate the variety of options available. However, they still prefer in-store retail for certain categories, such as luxury goods and large appliances.Another channel that is growing in popularity among mass affluents in China is social media shopping. Social media platforms such as WeChat and Tmall have become important channels for brands to engage with customers and provide a seamless shopping experience. Mass affluents appreciate the convenience of being able to browse and purchase products without leaving social platforms.Retailers looking to appeal to mass affluents in China should tailor their strategies to the preferences of this important demographic. In-store retail remains a critical channel, and retailers should focus on creating a welcoming and luxurious in-store experience. However, retailers should also build out their online and social media shopping capabilities, to cater to the growing number of mass affluents who prefer these channels. In conclusion, mass affluents in China are seeking to maximize their shopping experiences, and are utilizing a variety of channels to do so. In-store retail remains the most popular channel, but online and social media shopping are becoming increasingly important. To appeal to this important demographic, retailers should tailor their strategies to cater to their preferences and provide a seamless shopping experience across all channels.
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